Morphy-richards 48245 User Manual download pdf (Page 26)

Two-year guarantee

• It is important to retain the retailer’s receipt as

proof of purchase. Staple your receipt to this back

cover for future reference.

Please quote the following information if the

product develops a fault. These numbers can be

found on the base of the product.

Model no. Serial no.

All Morphy Richards Products are individually

tested before leaving the factory. In the unlikely event

of any appliance proving to be faulty within 28 days of

purchase, it should be returned to the place of

purchase for it to be replaced.

If the fault develops after 28 days and within 24

months of original purchase, you should contact the

helpline number quoting model number and serial

number on the product, or write to Morphy Richards

at the address shown. You will be asked to return the

product (in secure, adequate packaging) along with a

copy of proof of purchase. Subject to the exclusions

set out below (1-6), the faulty appliance will then be

repaired or replaced and dispatched usually within

seven working days of receipt.

If, for any reason, this item is replaced during the

two-year guarantee period, the guarantee on the new

item will be calculated from the original purchase date.

Therefore, it is vital to retain your original receipt or

invoice to indicate the date of initial purchase.

To qualify for the two-year guarantee, the appliance

must have been used according to the manufacturer’s

instructions. For example, kettles should have been

regularly descaled.

Morphy Richards shall not be liable to replace or

repair the goods under the terms of the Guarantee

where:

1 The fault has been caused or is attributable to

accidental use, mis-use, negligent use or used

contrary to the manufacturer’s recommendations or

where the fault has been caused by power surges

or damage caused in transit.

2 The appliance has been used on a voltage supply

other than that stamped on the products.

3 Repairs have been attempted by persons other

than our service staff (or authorised dealer).

4 The appliance has been used for hire purposes or

non-domestic use.

5 The appliance is second hand.

6 Morphy Richards are not liable to carry out any

type of servicing work, under the guarantee.

This guarantee does not confer any rights other

than those expressly set out above and does not

cover any claims for consequential loss or damage.

This guarantee is offered as an additional benefit and

does not affect your statutory rights as a consumer.

• This guarantee is valid in the UK and Ireland only.

The After Sales Division,

Morphy Richards Ltd, Mexborough,

South Yorkshire, England, S64 8AJ

Helpline (office hours)

UK 0844 871 0944

Republic of Ireland 1800 409 119

Morphy Richards products are intended for

household use only

Morphy Richards has a policy of continuous

improvement in product quality and design. The

Company, therefore, reserves the right to

change the specification of it’s models at any

time.

BM48245 MUK Rev 2 09/08

Helpline

If you have any difficulty with your appliance, do

not hesitate to call us. We’re more likely able to help

than the store from where you bought it.

Please have the following information ready to

enable our staff to deal with your query quickly:

• Name of the product;

• Model number as shown on the underside of the

appliance.

For electrical products sold within the

European Community. At the end of the

electrical products useful life, it should not

be disposed of with household waste.

Please recycle where facilities exist. Check

with your Local Authority or retailer for

recycling advice in your country.

48245 Rev 2 9/9/08 16:52 Page 28

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Morphy-richards 48245 User Manual Page 26

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